About Online Shopping

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About Online Shopping

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Thank you for shopping with Red Balloon Bookshop online!  We have lots of great titles available in our store.  But did you know that we also give you access to over 3 million titles online? When placing your order, please note the Availability:

On Our Shelves Now:  These titles are in our store!  But our inventory is only updated once a day, so things can change. Please call us at 651-224-8320 or 888-224-8320 to verify that we have the book(s) you are looking for.  

Ships in 1-5 Days:  We do not have these titles on our shelves, but in most cases can get them quickly.  

Coming Soon - Available for Pre-Order Now: This book is available for us to pre-order for you, but is not yet available for pick-up or shipping. If you order it now, we will notify you or ship it to you when we receive it from the publisher.

Special Order - Subject to Availability:  These titles are often unavailable, but we will do our best to track them down. Please call us for more information.  

When you place an order online, we will send you an email to confirm that we've received your order.  We will inform you again when your purchase is complete and your shipment is on its way or ready for pick up.

 

SHIPPING & HANDLING CHARGES

Shipping & handling charges are calculated when you check out. Orders for individuals totaling $50.00 or more ship free using USPS media mail.   If you need your books quickly, your order may not be eligible for free shipping. For schools and institutions, the minimum for free shipping is $100.00.  We do not ship items overseas.

NOTE: You may pick up your order at Red Balloon and pay at that time.

 

SPECIAL INSTRUCTIONS and GIFT WRAPPING

We offer free gift wrapping on orders placed online.  Please indicate in the comments box which item(s) you wished wrapped, along with any other special instructions.

 

SCHOOLS AND NON-PROFIT ORGANIZATIONS

Unless you have placed previous orders with us, please call us first concerning eligibility for special discounts and tax-exempt status.  Orders over $100.00 receive free shipping.

 

METHODS OF PAYMENT

We accept Master, Visa, Discover, and American Express cards. Coupons and Red Balloon gift cards cannot be redeemed online. If you pick up your order at Red Balloon and pay at that time, you may use coupons and gift certificates.

 

QUESTIONS

If you have any questions, please call us at 651-224-8320.