Thank you for shopping with Red Balloon Bookshop online! We have lots of great titles available in our store. But did you know that we also give you access to over 3 million titles online? When placing your order, please note the Availability:
On Our Shelves Now: These titles are in our store! But our inventory is only updated once a day, so things can change. Please call us at 651-224-8320 or email us at firstname.lastname@example.org to verify that we have the book(s) you are looking for.
Not on our shelves now. Usually ships in 1-5 business days from warehouse: We do not have these titles on our shelves, but in most cases can get them quickly.
Coming Soon - Available for Pre-Order Now: This book is available for us to pre-order for you, but is not yet available for pick-up or shipping. If you order it now, we will notify you or ship it to you when we receive it from the publisher.
Special Order - Subject to Availability: These titles are often unavailable, but we will do our best to track them down. Please call us for more information.
When you place an order online, we will send you an email to confirm that we've received your order. We will inform you again when your purchase is complete and your shipment is on its way or ready for pick up.
SHIPPING & HANDLING CHARGES
Shipping & handling charges are calculated when you check out. Orders for individuals totaling $50.00 or more ship free using USPS media mail. If you need your books quickly, your order may not be eligible for free shipping. For schools and institutions, the minimum for free shipping is $100.00. We do not ship items overseas.
NOTE: You may pick up your order at Red Balloon and pay at that time.
SPECIAL INSTRUCTIONS and GIFT WRAPPING
We offer free gift wrapping on orders placed online. Please indicate in the comments box which item(s) you wished wrapped, along with any other special instructions.
SCHOOLS AND NON-PROFIT ORGANIZATIONS
Unless you have placed previous orders with us, please call us first concerning eligibility for special discounts and tax-exempt status. Orders over $100.00 receive free shipping.
METHODS OF PAYMENT
We accept Master, Visa, Discover, and American Express cards as well as PayPal payments. Most coupons cannot be redeemed online (with the exception of online coupon codes). If you pick up your order at Red Balloon and pay in-store, you may use a coupon then. Red Balloon gift cards are accepted online—please follow the directions on the checkout page.
If you have any questions, please call us at 651-224-8320 or email us at email@example.com.