Answers to all your questions about Red Balloon!
We are open for online and phone shopping!
In the interest of public health, our store is following all recommendations from the MN Department of Health, including closing the store to in-person shopping. The state declared us a "critical business" and has allowed us to continue processing online and phone orders. Our website is available 24/7 for shopping and you can reach us by phone 10am-4pm Monday-Saturday or leave us a message and we'll get back to you as soon as we're able.
EDIT: During COVID-19, our weekly storytimes are supsended, but check out our Facebook page for some virtual storytimes!
We do! We have weekly storytimes nearly every Wednesday and Thursday at 10:30 am. We also often have special author and character storytimes; check our upcoming events list to see if there will be one soon!
No, we have books for grown-ups, too! While children’s books—from babies to teens and young adults—are our focus, we always have a carefully selected collection of adult fiction and nonfiction. And if we don’t have it we’re happy to order it!
We do! We’ve partnered with Kobo to make ebooks available through our website. Kobo ebooks are compatible with most devices.
You can! Once you've logged in to your Red Balloon account, you can pick any book and add it to an existing or new wishlist. And wishlists are shareable! Details are on our wishlist page.
We’re on social media--you can follow us on Twitter, Facebook, and Instagram. You can also sign up here for our newsletters, which have updates on upcoming events, staff recommendations, and Red Balloon news!
We can almost always order books upon request! We're always happy to look up a title to see if it's one we can get for you. Ordering doesn't cost any extra, and in most cases we won't ask you to pay for the book until you're sure it's the one you were looking for.
We can answer them (hopefully)! This page has lots more details about how online ordering works. If that doesn't help, feel free to send us an email at email@example.com or call the store at 651-224-8320.
When you shop local, you keep more of your money local, making for a stronger community. Local business provide jobs, support local supply chains, and help create more vibrant neighborhoods. For each dollar spent at a locally owned business, 68¢ stay in the community, compared to 43¢ for non-local businesses (numbers from MetroIBA).
The back door is accessible from our parking lot, which has a disability parking spot. The front entrance is raised above street level and must be reached by a short flight of stairs or by a steep ramp. Inside the store, the picture book and bargain book sections both have limited accessibility due to steps. We are always glad to pull specific titles or general recommendations on request.
Events are hosted on the main floor unless stated otherwise in the description. If you need us to adapt an event to make it more accessible, please let us know. Authors generally sign from the stage, but will step down to sign books and meet fans whenever necesssary.
We do rent our downstairs party room for events, book clubs, and baby showers! Details are here. On request, we may also be able to rent out the whole store for very special events! Contact us at firstname.lastname@example.org for more information.
We do! Everyone is welcome to sign up for our Birthday Club, where we'll send you a special birthday coupon every year in your birthday month. You can also celebrate your kid's birthday with us with one of our fabulous Red Balloon birthday parties! And on years when the store is celebrating a big birthday (we turn 35 years old in 2019!), keep an eye on our events schedule for very special celebrations.
We usually have a wide range of signed copies, both from authors who have visited recently and from many of our local authors. The local authors on this list, among others, are also generally willing to stop in to sign books for us upon request. Follow us on Facebook and Twitter to find out what authors have recently signed books at Red Balloon. And signed copies don’t cost any extra!
We love our local authors and try to make sure they’re represented on our shelves! Contact us if you're looking for a particular author or title.
Returns are accepted for items in new condition within 30 days after purchase with proof of purchase. Gift Receipt returns are accepted for exchange or store credit only.
Red Balloon donates to many organizations every year. For details on requests, please visit our donations page.
We’ll try! We request events with authors all the time - especially those whose books we love. You can check our event listings and follow us on Facebook and Twitter to stay up to date on who’s coming soon.
If your book/game is self-published, check our consignments page for details on that program. If it’s traditionally published, please let us know the title and we can look into ordering it through our sales reps.
We host dozens of book events for children and teens every year. Due to the large number of requests and the small size of our staff we’re currently able to host events only with the support of traditional publishers. If you would like your book to be considered for an event, please have your publisher contact Red Balloon 3-6 months in advance of your book’s publication date, or the desired date of your event.